Returns & Exchanges

We want you to be happy with your purchase. If you are not satisfied with your order for any reason, you may return it within 30 days for an exchange or refund of the merchandise price. During the winter holidays, we are happy to announce an Extended 60 Days Return Policy for every order placed in November and December! Shipping charges are not refundable. Personalized items, food products, and opened shrink-wrapped items (such as CDs and tarot decks) are not returnable. Any returned item that is not in saleable condition or requires cleaning may be subject (at GaelSong's sole discretion) to a re-stocking fee. When you return an item, please be sure it is in new condition, include in the box a note with the order number, email address, and reason for return/exchange, and specify if you want a Return or Exchange. Please insure the item for its full value and retain the receipt.

Send returns to:

GaelSong Returns Processing
1 Grove Street
Mount Vernon, NY 10550

Damage claims must be made within 7 days. If you receive a damaged item, please save all packaging materials, including the shipping box, and email Customer Service at customerservice@gaelsong.com for further instructions.

Special orders require a 50% deposit which is non-refundable in the case of a return. Exchanges on special orders will be subject to a re-stocking fee. Special-order items will not be refunded.