Returns & Exchanges

We want you to be happy with your purchase. If you are not satisfied with your order for any reason, you may return it within 30 days for an exchange or refund of the merchandise price. Shipping charges are not refundable. Personalized items, food products, and opened shrink-wrapped items (such as CDs and tarot decks) are not returnable. Any returned item that is not in saleable condition or requires cleaning may be subject (at GaelSong's sole discretion) to a re-stocking fee. When you return an item, please be sure it is in new condition, fill out the return form on the back of your invoice, and include a copy of the completed return form in the box. Please insure the item for its full value and retain the receipt.

Send returns to:

GaelSong Returns Processing
1314 NE 56th Street, Suite 200
Seattle, WA 98105

Damage claims must be made within 7 days. If you receive a damaged item, please save all packaging materials, including the shipping box, and call Customer Service at 800-207-4256 for further instructions.

Special orders require a 50% deposit which is non-refundable in the case of a return. Exchanges on special orders will be subject to a re-stocking fee. Special-order items will not be refunded.