Holiday Shipping Information
2014 Holiday Order Cutoff Dates
For delivery before Christmas Day
Standard Delivery: 12/17 (12:00 noon Pacific Time)
Express Delivery 3-4 Day Service: 12/18 (12:00 noon PT)
Express Delivery 2-Day Service: 12/22 (12:00 noon PT)
Express Delivery Next-Day Service: 12/23 (12:00 noon PT)
In most cases, express orders must be received by 12:00 noon Pacific Time to ship the same day. Street address required (no PO Boxes). Please note: Standard and 3-4 Day Service delivery times are not guaranteed. Please add one day to shipping time if gift wrap is desired.
Most orders ship within 1-2 business days of receipt. We will notify you in the event of delay (please include your phone number or email address with your order.) Some large or heavy items will incur a delivery surcharge. Shipping and processing charges are not refundable.
Standard Delivery: Standard Ground Delivery is via UPS or USPS and averages 4-7 business days from the day it is shipped. During November and December, shipping times may reflect short delays due to high volumes. Standard Delivery ship times cannot be guaranteed due to possible adverse weather conditions.
Express Delivery: Express Delivery is available on most items when shipped to a street address. No PO Boxes. Not available on international orders. Some large or heavy items cannot be sent Express. Please place your order before 12 noon Pacific Time Monday-Thursday for same-day shipping. Express charges: for 3-4 Day Service, add $6 to the appropriate standard shipping charge from the chart below. For 2 Day Service, add $9 to the standard shipping charge. For Next Day Service, add $20 to the standard shipping charge. Additional charges will apply for Express Delivery to AK, HI, and all US territories; please call Customer Service at 1-800-207-4256 for the rate. Please note: 3-4 Day Service is not available to AK, HI, or US territories; express orders to these locations must use 2 Day Service or Next Day Service. Express Delivery is not available for APO/FPO addresses. Express delivery does not include Saturday deliveries.
Special Orders: Most of our special-order products are made especially for you; please allow sufficient time for delivery (usually 3-6 weeks) and take special care to order the right size. If you have questions about an item, please call Customer Service at 1-800-207-4256.
International: We are happy to ship to international addresses. Please click here for more information!
SHIPPING & PROCESSING CHARGES
Standard Delivery (approximately 4-7 business days in the continental US):
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