beautiful earrings, as described on the website. Wife loved them

Although pretty, the pendant did not come with note stating date picked and preserved as catalog and online description said it would. When I called several weeks ago I received no resolution. Was promised a note would be mailed within next week when they received next shipment since all picked/preserved same date. I doubted that different shipments would be picked same date. I never received the promised note anyway. I also mentioned that pendant has air bubble in resin and told by service rep that is how they look in catalog. In photo I see reflection of light only. I asked if he could check stock of other pendants and was told they already did. Unfortunately I wonder if this was done. I kept pendant as I ran out of time waiting for promised note from company and had to give as a gift. Was symbolic/meaningful gift for my friend and she did like it. I am unhappy that what to me is expensive item did not include what was supposed to and don't believe received adequate customer service.

These earrings and matching necklace were a splurge for me, and I am so glad I decided to buy them! They are very well made, just the right size and I wear them often. I bought them to remind me of the State flower of where I was born and also because it was my grandmother's favorite flower. So they have a lot of meaning to me. Just love them!